Each skein of our yarn is dyed individually with professional acid dyes. Each skein will be different. To us, that's the appeal of hand dyed yarn. If using more than one skein, we recommend that you alternate skeins every few rows. Some skeins in each colorway may be lighter or darker, more or less speckled, or slightly different hues.
Additionally, we will always do our best to accurately depict each product we offer. We use professional photography equipment and a calibrated monitor for color accuracy. However, we are far from professional photographers, and have no control over your devices. Monitor configuration and screen brightness both play a big factor in how color is perceived. Because of these factors, we sadly cannot offer refunds due to color discrepancies. If you want more information/opinions on a color, please contact us. We'd be happy to help you as much as we can.
Please hand wash in cool water.
Ready to Ship items will normally ship in 3-5 business days.
Pre-Orders typically take 3-5 weeks for fulfillment.
If you purchase Ready to Ship items in the same order as Pre-Order items, they will ship together when the pre-order items are ready.
If you have placed multiple orders during an update, please contact us within 48 hours if you wish for us to combine them.
It can take up to 3 business days to see progress on your tracking number. If you are still having issues past that time allotment, please us contact us.